Cancellation Policy

You may cancel the order any time and in such cases, you can write to our

customer support team on support@kooji.in or call us on +91-89206-00883 (9:00

AM to 5:30 PM | Mon – Sat, excluding national/ public holidays)

In case of prepaid orders being cancelled, your request for refund shall be

processed within 7-8 business days after the cancellation of such orders.

There are circumstances when the company might have to cancel a particular

order. Your receipt of an electronic or other form of order confirmation does not

signify our final acceptance of your order and www.kooji.in reserves the right at

any time after the receipt of your order to accept or decline your order for any

reason.

Although our online stock inventory is programmed to update automatically,

www.kooji.in reserves the right at any time after receipt of your order, to inform

you via telephone or email or mobile text about a shortfall in the quantity you

ordered of any item. In all such cases, we have the right to either supply you less

than the quantity you ordered or cancel your order with prior notice to you.